Gold Key Society

White Plains Hospital’s Gold Key concierge service allows us to partner with you for a more personalized and elevated healthcare management experience and features a wide range of services, programs and amenities.

Benefits include:

  • 24/7 access to concierge personnel
    A member of our Gold Key concierge team is always available to assist you at any time of the day or night. The concierge team provides personalized support for your medical needs, such as assistance with scheduling appointments, arranging physician house calls and coordinating deliveries from our 24-hour pharmacy to your residence or business.
  • VIP valet parking
    Our complimentary valet parking is available to you whenever you come to White Plains Hospital.
  • Inpatient room amenities
    If admission to White Plains Hospital is necessary, we offer private hospital rooms fully equipped with amenities for your comfort, including a welcome basket, internet access, a bathrobe, daily newspaper delivery, complimentary television and phone service, fresh flowers, gourmet food selections when permitted by the attending physician and meals served on fine china.
  • Escorted emergency room registration and coordinated testing
    Gold Key members who require emergency care are greeted upon arrival at White Plains Hospital and accompanied through the ER registration process. Our staff coordinates every aspect of your care, including scheduling all tests and procedures. If you’re admitted as an inpatient, these services continue for the duration of your hospital stay. Please be aware that every patient at White Plains Hospital receives the same level of high-quality care and is seen on the basis of medical need. This program doesn’t guarantee priority.
  • Comprehensive physical exam
    Gold Key membership includes an annual comprehensive care examination, coordinated jointly with White Plains Hospital and your insurance plan.

Below is a brief video describing the Gold Key membership program in greater detail.

The Gold Key Society is a charitable donation.

To find out more information about the Gold Key Program, please contact Tricia Laine at 914-681-2264 or

Patient Testimonials
She never rushed me or became impatient ... [She sacrificed] her own time to go home to make sure I was alright. She is a credit to your hospital... read more
Gold Key Membership

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Fall Gala - November 7th